Privacy
Policy

Ceris Creative Agency ("Ceris," "we," "us," or "our") is a creative marketing and design agency. Our website is located at cerisagency.com. We are committed to protecting the personal information you share with us and being transparent about how we use it.

We may collect the following types of information when you interact with our website or contact us:

• Contact information — your name, email address, and phone number when you fill out our contact form.
• Project details — information about your brand or business that you voluntarily share with us.
• Usage data — anonymous data such as pages visited, time spent on the site, and device type, collected through analytics tools.
• Communication data — messages sent to us via WhatsApp, email, or the contact form.

We use the information we collect solely for the following purposes:

• To respond to your inquiries and provide the services you requested.
• To send you relevant information about our services, proposals, or updates (only with your consent).
• To improve our website and understand how visitors interact with it.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to any third party.

Our contact form redirects to WhatsApp for communication. By using this feature, you acknowledge that your messages will be processed through WhatsApp's platform, which has its own privacy policy. We encourage you to review WhatsApp's Privacy Policy for details on how they handle your data.

Our website may use cookies and similar tracking technologies to analyze traffic and improve your experience. Analytics data is collected anonymously and does not personally identify you. You may disable cookies through your browser settings at any time.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like us to delete your data, please contact us and we will do so promptly.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at the email below.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

Ceris Creative Agency
Email: [email protected]
Website: cerisagency.com